The trio is back to talk about troubleshooting, how much fun it can be, and how to approach it, but first they share their widely respected opinions *scoff* about the ‘Race for the Container Space’, using DNA as your tier-4 storage media, and the promise of autonomous taxis.
- What is troubleshooting?
- Methodologies of troubleshooting
- Choosing between the ‘fix’ and the ‘forensics’
- Root Cause Analyses and their difficulties after the fact
If you have been in a service desk role, you need to watch The Website is Down